BALMORAL SURGERY DOORS ARE NOW LOCKED BUT WE CAN STILL BE CONTACTED BY TELEPHONE IF YOU NEED US

PLEASE DO NOT COME TO THE SURGERY UNLESS YOU HAVE BEEN ASKED TO DO SO BY THE DOCTOR OR NURSE!!

IF YOU ARE ATTENDING THE SURGERY YOU MUST WEAR A FACE MASK

IF YOU HAVE AN APPOINTMENT WITH THE DOCTOR OR AT THE TREATMENT ROOM YOU WILL ASKED TO WAIT IN YOUR CAR UNTIL YOU ARE CALLED.

ALL PRESCRIPTIONS WILL BE SENT TO YOUR PREFERRED PHARMACY OF CHOICE.

PLEASE TELEPHONE THE SURGERY IF YOU NEED ADVICE FROM A DOCTOR OR THE PRACTICE NURSE.

THANK YOU FOR YOUR PATIENCE AT THIS DIFFICULT TIME.

DR PAUL HUGHES AND ALL STAFF

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 A MESSAGE TO ALL OUR PATIENTS - CORONAVIRUS

We are under significant pressures from the Coronavirus (Covid-19) outbreak and appreciate your patience with all our staff.

PLEASE DO NOT COME TO SURGERY WITHOUT PHONING THE PRACTICE FIRST!!!

To help reduce the potential spread of infection, we are advising all patients to phone before coming to the surgery.

When you ring us, our staff will ask you some questions to determine your condition. These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients.

COVID -19 (CORONAVIRUS) - 

The most common symptoms of coronavirus (COVID-19) are recent onset of any of the following:

• HIGH TEMPERATURE
• A NEW OR CONTINUOUS COUGH
• A LOSS OF, OR CHANGE IN YOUR NORMAL SENSE OF TASTE OR SMELL (ANOSMIA)

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FLU VACCINATIONS - 2020/21

The flu vaccination programme begins on 1st October 2020.

Due to the current restrictions we are running flu clinics on Tuesday and Thursday afternoons only in October and November. You will be contacted to arrange an appointment date and time.  We have put measures in place, for social distancing, infection control and hand hygiene in keeping with the public health guidelines. 

Childrens flu clinics will be held on Tuesday & Thursday 27th & 29th of October 2020. Letters will be sent - once your child receives a letter please phone the surgery to make an appointment

We can only allow a small number of patients in at any one time. There will be a one way system in operation and staff will be there to guide you.

 We ask you to please follow the guidelines below to help us to help you:

• YOU MUST HAVE AN APPOINTMENT TO ATTEND THESE CLINICS

• PLEASE COME TO THE FRONT DOOR AT YOUR APPOINTMENT TIME – DO NOT ARRIVE EARLY OR LATE.

• DO NOT COME IF YOU HAVE A HIGH TEMPERATURE, NEW OR CONTINUOUS COUGH OR LOSS OF TASTE OR SENSE OF SMELL.

• PLEASE COME ALONE UNLESS YOU REQUIRE ASSISTANCE.

• YOU MUST WEAR A MASK AT ALL TIMES WHILE IN THE BUILDING.

• USE HAND SANITISER WHEN ENTERING THE BUILDING.

• WEAR A SHORT SLEEVE TOP AND ONE OUTER GARMENT.

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Selfcare Information. Please click the icon for all Self Care leaflets and more information.

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 Disabled Access

The Surgery has been designed to accommodate the disabled. The entrance, consultation rooms and toilet are suitable for access of wheelchairs. There is parking on the Surgery forecourt.